Sector-specific Privacy Strategy & Advisory

What We Offer

Technology & Digital Platforms

Technology and digital platform companies are at the very core of DPDPA applicability. Whether you operate a SaaS product, a mobile application, an e-commerce marketplace, or an AI service, you collect, process, and store vast quantities of personal data. The DPDPA classifies you as a 'Data Fiduciary' and requires strict compliance. Large platforms are likely to be designated as Significant Data Fiduciaries (SDFs) with additional obligations.

Banking, Finance & Insurance (BFSI)

The BFSI sector processes some of the most sensitive personal and financial data — KYC documents, transaction records, credit histories, and insurance claims. DPDPA operates alongside existing sectoral regulators (RBI, SEBI, IRDAI, PFRDA). Where sectoral law and DPDPA overlap, the more protective standard applies. Entities such as credit bureaus and large banks are likely SDF candidates.

Healthcare & Pharmaceuticals

Healthcare entities process some of the most sensitive personal data — medical records, diagnoses, prescriptions, biometrics, and mental health information. The DPDPA treats health data as deserving of the highest level of protection. Patient consent must be granular and specific. Any breach involving health data carries the maximum penalty. Telemedicine platforms and digital health apps are among the most scrutinised entities.

Education & EdTech

Education institutions and EdTech platforms process the personal data of children — the most protected category under the DPDPA. The Act requires verifiable parental consent before processing any data of individuals under 18. Behavioural tracking, profiling, and targeted advertising to children is explicitly prohibited. Schools, universities, and learning platforms must overhaul their data practices, particularly their use of third-party analytics, proctoring tools, and learning management systems.

Telecom & Internet Service Providers

Telecom operators and ISPs sit at the infrastructure layer of the internet — processing call records, location data, browsing activity, and subscriber profiles at massive scale. They are subject to both the DPDPA and sector-specific regulations under the Telecom Regulatory Authority of India (TRAI) and the Telegraph Act. Large operators are almost certain to be designated as Significant Data Fiduciaries, triggering additional obligations including mandatory DPO appointment.

TelecomRetail & E-Commerce

Retail and e-commerce entities collect a rich tapestry of personal data — purchase history, location, preferences, payment details, and browsing behaviour. As consumer-facing businesses, their compliance directly impacts millions of customers. Loyalty programs, personalised marketing, and third-party seller data sharing are key compliance hotspots. Food delivery and fashion platforms that profile minors face additional obligations.

Government & Public Sector

Government bodies and public sector entities are subject to the DPDPA when processing citizens' personal data. However, the Act provides targeted exemptions for state instrumentalities in the interest of national security, public order, and sovereignty — subject to procedural safeguards. Despite exemptions, the spirit of the Act requires government departments to process citizen data fairly, transparently, and with appropriate security.

Media & Entertainment

Media and entertainment platforms are data-rich businesses — they know what you watch, when, for how long, what you search for, and what content influences your decisions. OTT platforms, gaming companies, and music apps build detailed user profiles used for recommendation algorithms and targeted advertising. The DPDPA requires these entities to be transparent about profiling, obtain specific consent for advertising use, and protect children from behavioural tracking.

HR, Staffing & Recruitment

HR and recruitment entities process some of the most sensitive personal data — financial information, health status, criminal records, biometric attendance, performance evaluations, and salary details. The DPDPA requires employers to treat employee data with the same care as customer data. Recruitment platforms hold vast databases of candidate CVs and assessment results that require strong governance. Biometric attendance systems require explicit employee consent.

Real Estate & Housing

Real estate businesses collect extensive personal data — KYC documents, income proofs, bank statements, property documents, and family details — during the sales, registration, and loan process. Property portals hold profiles of millions of buyers and sellers. Co-working spaces collect access data and billing information. Housing finance companies process credit and financial data. DPDPA requires all these entities to implement proper consent, limit data sharing with brokers, and protect documents shared during transactions.

Travel, Hospitality & Aviation

RealTravel and hospitality entities collect some of the most personal information about individuals — passport details, travel itineraries, dietary preferences, health conditions, payment history, and loyalty programme data. Airlines share Passenger Name Records (PNRs) internationally. Hotels store guests' identity documents. Visa agencies process biometric and sensitive document data. DPDPA requires careful consent, strict retention limits, and clear cross-border data transfer policies.

Manufacturing & Supply Chain

Manufacturing and supply chain entities process personal data primarily of employees, contractual workers, vendors, and consignees. Factory biometric attendance systems, logistics driver tracking, and consignee delivery data are key compliance areas. While manufacturing is less data-intensive than tech or finance, the sheer size of the workforce — including contract and migrant labour — and the use of biometric access control systems make DPDPA compliance a priority.

Agriculture & AgriTech

The agriculture sector is undergoing rapid digitisation — from e-NAM marketplaces to precision farming apps and agri-credit platforms. Farmers are now Data Principals whose land records, crop data, income details, and location data are being collected at scale. AgriTech companies must implement DPDPA compliance thoughtfully, recognising that many farmers have limited digital literacy. Privacy notices and consent must be in the farmer's regional language.

Legal & Professional Services

Legal and professional service firms are custodians of some of the most confidential personal and organisational data — client legal strategies, financial records, tax filings, and sensitive business information. Under DPDPA, lawyers, accountants, and consultants are Data Fiduciaries when they collect and process personal data of their clients and counterparties. Attorney-client privilege and professional confidentiality obligations coexist with, and in some respects overlap with, DPDPA duties.

Automotive & Mobility

Connected vehicles, ride-hailing apps, and mobility-as-a-service platforms generate continuous streams of personal data — real- time location, driving behaviour, trip history, payment details, and biometrics. The automotive sector is rapidly becoming a data business. DPDPA requires mobility companies to obtain specific consent for each type of data collected, allow users to control their data, and implement strong security for vehicle telematics systems.

Resident Welfare Associations & Housing Society Ecosystem

Resident Welfare Associations (RWAs) and Apartment Owners' Associations (AOAs) collect significant personal data of residents — identity documents, vehicle details, family composition, employee/domestic staff details, visitor logs, and payment records. With the rise of society management platforms (MyGate, NoBroker for Housing, ApnaComplex, ADDA), this data is now digitised and shared with third-party apps, security agencies, facility management firms, and payment gateways. The DPDPA applies to all these entities — the RWA as a Data Fiduciary and third-party apps and vendors as Data Processors.